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Why my payouts are paused?

paused payouts, Stripe, payment

Pauline avatar
Written by Pauline
Updated over a month ago

If you see a notification that your payouts are paused, it usually means that Stripe has temporarily placed a hold on your account. This happens when Stripe needs additional information to verify your account before processing payments to your bank.
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How to Resolve This Issue?

To lift the hold and resume payouts, youโ€™ll need to provide the required details directly to Stripe. You can contact them through the following link:

Stripe offers multiple support options, including live chat, email, and callback requests, to assist you quickly. The fastest way to reach out to them is to login to your account and open a live chat.
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โ€‹Why Can't We Resolve This for You?
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While weโ€™d love to help more, the verification and payout process is entirely managed by Stripe. Once they review and approve your account, your payouts should resume automatically.

If you have any other questions, feel free to reach out to us!

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