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How to refund a payment back to client?
How to refund a payment back to client?
Pauline avatar
Written by Pauline
Updated over 6 months ago

Please note that the refund might take a bit of time, and the Stripe processing fee won't be refunded.
It can take 5-10 business days for the refund to appear in your customer’s account, depending on their bank.

To issue a refund from the Stripe Dashboard:

  1. Go to the Payments page.

  2. Find the payment and click the three dots.

  3. Select "Refund payment."

  4. Set the refund amount and reason.

  5. Click "Refund."

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